Please read carefully before ordering your yard greeting.
- DESIGN/PAYMENT. Say it Out Yard loves to collaborate with the customers on design. If you have ideas and colors that you would like please list them on the booking form and we will work together to design your greeting. If no design request are made we use our creativity and design the message based on our discretion and available inventory. Our letters are 18 inches tall and 18-21 inches wide. A single message is limited to 25 characters or less. Additional fees may apply for greetings in excess.
- CANCELLATION. If you cancel services within 72 hours of original payment you will receive full refund of your payment and security deposit. If Cancellations are requested after 72 hours Say it Out Yard LLC reserves the right to retain 50% of your payment. You will however receive your security deposit in full. Any cancellations made within 48 hours or less of scheduled delivery will not receive any refund. ALL CANCELLATION AND RESCHEDULING REQUESTS MUST BE SUBMITTED IN WRITTEN FORM BY E-Mail with the appropriate subject line to sayitoutyardinfo@gmail.com and are subject to approval.
- WEATHER CONDITIONS. We may still deliver in light rain using our discretion. However we will not deliver your greeting if there are any hazardous weather conditions. Hazardous weather could prevent set up and or pick up and pose a risk to our products and staff. In the event that weather prohibits and we are unable to reschedule delivery a FULL refund will be returned within 72 hours of said cancellation.
- DELIVERY. Say it Out will choose the specific time but you can expect that your greeting will be delivered between 5pm-10am on the eve/morning of your event date unless other arrangements have been made between customer and SAY IT OUT YARD LLC. Greetings are removed after 7pm the scheduled day of delivery/service. If you rent for multiple days the greeting will be picked up after 7pm on the last service day.
- PROPERTY RULES- As the customer it is your responsibility to notify the homeowner and make arrangements so that our presence is not alarming. This ensures the safety of our staff and the comfort of the homeowner as well. We will confirm delivery within 24-48 hours of the scheduled date via text. If the delivery address is within a gated community it is your responsibility to supply the code or make arrangements for entry. If we are unable to access the property due to lack of information being provided you may not be granted a refund. Homeowners also need to assure any pets are restrained and to turn off sprinkler systems and suspend any yard/lawn services for the duration that the greeting is to be present. Failure to do so could prohibit us to deliver or result in damage to our property and possibly result in denial of refund and or security deposit.
- USAGE GUIDELINES- All signage remains property of Say It Out Yard LLC. They are for your use for the dates that you submitted payment for. Any tampering or relocation of the yard greeting is prohibited. Along with your delivery greeting a 6" X 24" inch SAY IT OUT YARD brand sign may also be placed. We can assure that it will not interfere with your greeting.
- SECURITY DEPOSIT- Say it Out Yard LLC. may request a security deposit depending on your specific design. This will be determined prior to final approval and will be included in your invoice. Your security deposit will be returned to you within 24 hours of pick unless one of the following issues occur. You are responsible for replacement of any item should there be any damage or theft of our products. In the event that this occurs a portion or all of your security deposit will be kept. This will be reasonably determined at our discretion based upon the level of damage and replacement cost.
- REFUSAL OF SERVICES-Say it Out Yard reserves the right to decline any orders that are not within our service area or that we believe simply do not align with the core values and purpose of our business. Our greetings are generally meant to uplift and we hope that you can respect our judgement and discernment.
You should understand that by ordering any of our products, agreement of these stated terms and submitting payment, you agree and are bound to the above.